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    Lesson 6 of 6 · Shop in the USA

    How to buy at Best Buy from Colombia

    By Christian Jessel, CEO of ByOrder · Updated November 2, 2026 · 1 min read

    You can try buying at Best Buy with your locker address or with Personal Shopper. The store may restrict addresses and payment methods, so check your order. Before buying technology, review the model, condition, warranty and compatibility with Colombia.

    Step by step

    1. Choose your product and check the model and condition.
    2. Look up your address in Mi Dirección.
    3. Confirm that Best Buy allows shipping there and accepts your payment method.
    4. Complete the purchase.
    5. Create a pre-alert for each tracking number.

    What should you check when buying technology?

    • Whether the product is new, used or open box.
    • The warranty and the return policy.
    • Compatibility with Colombian carriers, if it is a phone.

    What if the order is declined?

    Consider the residential address shown in your account or the Personal Shopper service. Neither alternative guarantees acceptance.

    Frequently asked questions

    Does Best Buy accept virtual lockers?

    It may apply address or payment restrictions. You need to check the conditions of your purchase.

    Will a phone from Best Buy work in Colombia?

    ByOrder does not guarantee compatibility with carriers, bands or unlocking. Check the model, origin and compatibility before you buy.

    Who is responsible for the warranty?

    The store or the manufacturer. With Personal Shopper we handle the claim if the warranty is valid, but the final decision is theirs.

    I have a question about this guide

    How we work

    The ByOrder principles

    1. 01

      First you learn, then you decide

      This is a place to understand how to import. When you are ready, write to us.

    2. 02

      The full cost before you buy

      We quote the complete amount so you can decide with no surprises.

    3. 03

      We tell you what we know

      If something happens to your package, we tell you what is confirmed and what the next step is.

    4. 04

      Real people in Cali

      A team with a physical office that receives, imports and delivers your purchase.