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    Lesson 2 of 4 · Virtual locker

    Advantages of a virtual locker: importing is simpler than you think

    By Christian Jessel, CEO of ByOrder · Updated November 2, 2026 · 1 min read

    Video frame: Advantages of a virtual locker: importing is simpler than you think

    Bringing in a package with a virtual locker is much simpler than a formal import. You make an online purchase, enter a US address instead of your own in Colombia, and we receive, prepare and ship your package.

    What happens after you buy?

    1. We receive your package in the United States.
    2. We prepare it and notify you.
    3. We ship it to Colombia.

    When do you pay?

    At ByOrder we do not charge in advance: we charge when the package is already in Colombia, ready for dispatch.

    How do you receive your package?

    You can pick it up at our offices in Cali, or we can send it to you anywhere in Colombia.

    Frequently asked questions

    Is bringing in a package with a locker a formal import?

    It is much simpler than that. You make an online purchase, and the only difference is that you enter a US address instead of your address in Colombia.

    What do I need to do after buying?

    Nothing more than pay for your shipping. We receive the package in the United States, prepare it, notify you and ship it to Colombia.

    When do I pay for my shipping?

    When the package is already in Colombia, ready for dispatch. At ByOrder we do not charge in advance.

    I have a question about this guide

    How we work

    The ByOrder principles

    1. 01

      First you learn, then you decide

      This is a place to understand how to import. When you are ready, write to us.

    2. 02

      The full cost before you buy

      We quote the complete amount so you can decide with no surprises.

    3. 03

      We tell you what we know

      If something happens to your package, we tell you what is confirmed and what the next step is.

    4. 04

      Real people in Cali

      A team with a physical office that receives, imports and delivers your purchase.